“I navigate a PC fairly well, although I’m not a proficient ERA user. I needed to get customer information from my Reynolds ERA system into a format that I could use for marketing purposes, so I contacted the Reynolds TAC for help. Zach was able to walk me through the few but detailed steps that were necessary to upgrade my ERALink to ERAccess, help me develop a query, store files on my PC, and back up those files.

Zach steered me through a maze of steps. His support, patience, and knowledge were exceptional. Thank you, Zach!”

Robert Franchini, Dealer
Franchini Chevrolet, Inc.
Garfield, NJ